Learning and Skills

Changing lives through skills

development, training and employment

Our high-quality, flexible solutions make a positive and lasting impact

on the lives of our customers and
their communities.

Delivering high performing employability, training and skills programmes

across Britain and beyond.

We believe that education, training and employment offer the best chance for people to move from social exclusion to social inclusion helping people to maximise their potential and benefiting their communities.

Since 2000 we have provided high-quality learning and skills programmes, information, advice and guidance, and employability training to a diverse range of people.

We understand the importance of sustaining a job, and our longstanding experience of working with employers gives us the insights to be able to tailor our training and skills programmes. Therefore ensuring employers get the right people with the right skills, and learners get the right skills to thrive in their new jobs.

Furthermore, our innovative approaches mean we are constantly evaluating the best skills and training pathways to help people maximise their full potential through sustained employment.

A quality service
Working Links prides itself on providing a high quality service and has a comprehensive quality assurance programme in place. Information, advice and guidance (IAG) is important to all our provision and we hold a Matrix accreditation, with all our people appropriately qualified and quality assured.

What we currently offer?


Working Links is dedicated to helping young people aged 16-24 who don’t yet have the appropriate skills or experience that employers expect in the workplace. Tailored to the individual’s needs, as well as the needs of local employers and labour market, we can provide traineeships that unlock an individual’s potential and support them into sustainable employment, further education or apprenticeships. 

Trainees get a high-quality work experience placement, support to develop key skills in English and maths, and guidance to help with their job search such as CV writing and interview techniques. Our traineeships usually last around ten weeks, however this can be extended based on the individual trainee’s and employer’s needs.

Traineeships sectors currently include, but are not limited to: 

  • Business administration
  • Customer service
  • Hospitality
  • Information and communications technology
  • Retail

Linking Employers and People (LEAP)

LEAP is an accredited vocational, classroom based employability training programme for unemployed people. Our infrastructure and delivery experience offers considerable flexibility and we are readily able to deliver this across Britain.

Designed to meet the varied needs of unemployed people and local employers, LEAP encourages all types of learner to improve their basic employability and vocational skill levels. Our bespoke training packages are delivered across a range of work specialisms and help progress learners into work, which is reflected in the qualifications and competencies of our people.

Currently, our LEAP training is delivered in the following areas: 

  • Basic information and communications technology
  • Customer service
  • Retail
  • Employability
  • Lifestyles
  • Personal development
  • Enterprise and self-employment

Employer specific programmes

Working Links delivers employer specific programmes that are designed based on an understanding of the relevant vocational sector, an employer’s values, and the required competencies of live and future vacancies. Working across a range of sectors, learners are then provided with the right information to enable them to perform the best they can within new roles and progress.

If you would like to find out more about any of our learning and skills programmes please email customerlearning@workinglinks.co.uk or to discuss how Working Links can help your organisation email opportunities@workinglinks.co.uk.


Painter and decorator trainee

Delivering high performing employability, training and skills programmes

Kieran O’Flaherty

Kieran O’Flaherty

Kieran O’Flaherty says he didn’t take school seriously and, despite coming away with decent qualifications, he didn’t know where his career was heading.

> Find out more

Ceri Cann

Finding a job after being out of work can be daunting. Watch to see how we helped Ceri to overcome her worries.

> Find out more