If you’re looking for new recruits, we’ll work with you to develop training courses which give our candidates the sector specific skills they need to be
successful in your industry, and your business.

 

We have an outstanding track record in helping employers find people that are right for their business. Our free pre-employment training programmes are designed to be relevant to your sector and have a wide range of options, so you can tailor them to fit your business. As well as the sector specific skills, we can also help with:

• motivation and confidence building;
• Health and Safety and First Aid certification;
• literacy, numeracy and IT skills; and
• interview preparation.

We run sector specific courses for the following industries:

• care;
• security;
• retail;
• hospitality; and
• contact centres.

 

Care

Through our care routeway, we offer our candidates the following sector skills:

• an overview of the industry and relevant jobs;
• awareness of personal, social, domestic care;
• nutrition and food hygiene;
• moving and handling; and
• safeguarding vulnerable adults.

 

Security

Through our security routeway, we offer our candidates sector skills including:

• using CCTV equipment;
• Codes of Practice;
• legislation and licensing laws;
• dealing with incidents; and
• conflict management.

 

Retail
Through our retail routeway, we offer our candidates sector skills including:

• customer care;
• operating tills;
• receiving goods and materials into storage; and
• processing payments and credit applications;

 

Call centre
Through our call centre routeway, we offer our candidates sector skills including:

• communication;
• telephone techniques;
• basic Information and Communication Technology and typing;
• customer service;
• sales techniques;
• dealing with difficult people; and
• prioritising calls and dealing with call queuing.

 

For more information about sector routeways, call us on Freephone 0800 917 9262 or ask us to call you by filling in our contact form.