Recruiting new team
members who are already trained in the skills needed for your
business means you can be confident that they are the right people
for the job. Working Links will work with you to create training
courses which are based on your needs. They’ll provide candidates
with the specific skills they need to be successful in your
business.
These employee training and development
courses are designed to be flexible so you can tailor them to suit
your business. As well as providing training in sector specific
skills, we also help customers with:
- Confidence building
- Health and Safety and First Aid
certification
- Literacy, numeracy, language and IT
skills
- Interview preparation
By providing such a comprehensive employee
training and development programme we can ensure that candidates
are fully trained and ready to work for you. This means that your
staff retention is higher, again saving you money on possible
future recruitment costs.
Sector specific training
courses
We run sector specific courses for the
following industries:
- Care
- Security
- Retail
- Hospitality
- Customer services
Care
Candidates learn a range of sector specific
skills through the care training courses including:
- An overview of the industry and relevant
jobs
- Awareness of personal, social and domestic
care
- Nutrition and food hygiene
- Moving and handling
- Safeguarding vulnerable adults
Security
Candidates who complete our security
training course will learn sector specific skills including:
- How to use CCTV equipment
- Codes of Practice
- Legislation and licensing laws
- Dealing with incidents
- Conflict management
Retail
The retail training course ensures that
candidates learn sector specific skills such as:
- Customer care
- Operating tills
- Receiving goods and materials into
storage
- Processing payments and credit
applications
Customer services
Through our customer service call centre
training course, we offer candidates the opportunity to learn
skills including:
- Communication
- Telephone techniques
- Basic information and communication
technology and typing
- Sales techniques
- Dealing with difficult people
- Prioritising calls and dealing with call
queuing
For more information about our sector specific
employee training and development courses call us free on
0800 917 9262 or fill in our online contact form.