Our values

Add value

Planning and delivering success in the business; Actively developing others; Delivering quality results; Thinking about how I add value in my role; Instil social responsibility in others.

 

Work in partnership

Create a supportive environment for partnerships to thrive; Ask for help instead of doing it all yourself; Listen and take on board what someone says or does; Support others decisions; See every new contact as an opportunity; Meet other people’s needs - not just your own.

 

Aim high

Explore your own ambitions; Set high expectations of yourself; Enjoy working with people; Being professional with others internally and externally; Empower people to come up with their own solutions to problems; Expect more of people than they expect of themselves;

Consider other opinions - resist automatically saying no; Look for lateral alternatives to resolve issues; Welcome different viewpoints as a stimulus not a nuisance.

Changing Lives Creating Futures sign
Show respect

Respecting others’ values and priorities; Being aware of the people consequences of your decisions; Express our opinions honestly and in a way that is respectful of the individual; Make the business decision first and then mitigate the individual impact; Be honest; Tell it as it is - in an appropriate way - even if the news is bad.

 

Accept accountability

Be proud of our successes and acknowledge those that helped; Set clear goals and objectives; We give permission for people to try new things, make mistakes and learn; We are open and admit our mistakes if they occur; We observe processes and procedures - and if we don’t, we discuss it and resolve.