Our values
Add value
Planning and delivering success in the business; Actively
developing others; Delivering quality results; Thinking about how I
add value in my role; Instil social responsibility in others.
Work in partnership
Create a supportive environment for partnerships to thrive; Ask
for help instead of doing it all yourself; Listen and take on board
what someone says or does; Support others decisions; See every new
contact as an opportunity; Meet other people’s needs - not
just your own.
Aim high
Explore your own ambitions; Set high expectations of yourself;
Enjoy working with people; Being professional with others
internally and externally; Empower people to come up with their own
solutions to problems; Expect more of people than they expect of
themselves;
Consider other opinions - resist
automatically saying no; Look for lateral alternatives to resolve
issues; Welcome different viewpoints as a stimulus not a
nuisance.

Show respect
Respecting others’ values and priorities; Being aware of the
people consequences of your decisions; Express our opinions
honestly and in a way that is respectful of the individual; Make
the business decision first and then mitigate the individual
impact; Be honest; Tell it as it is - in an appropriate
way - even if the news is bad.
Accept accountability
Be proud of our successes and acknowledge those that helped; Set
clear goals and objectives; We give permission for people to try
new things, make mistakes and learn; We are open and admit our
mistakes if they occur; We observe processes and procedures -
and if we don’t, we discuss it and resolve.